About DAUS

IT Engineer, known for managing and optimizing IT infrastructure while providing multi-level technical support, system administration, and network engineering solutions. Successfully led a critical infrastructure overhaul for a key client, reducing downtime by 40% and improving overall system efficiency. Recognized for excelling in incident management, automation, and cross-functional collaboration, with a passion for continuous learning and professional growth. Actively seeking new opportunities to further enhance expertise in the corporate IT landscape.

Experience

IT Engineer

• Migrate Data and Create a New Microsoft Active Directory Domain Services (AD DS)

• Server Upgrade and Office Relocation

• Migrate Sophos Firewall to Fortigate Firewall

• Migrate Email Server to Microsoft Exchange

• Configure and set up computers, troubleshoot computer hardware and software issues

• Developed a chatbot for client using AWS by utilizing Lex, Lambda, Cloud Watch, API Gateway, S3, and Translate services for deployment